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|Dear Mary, Lisa and the Coakley Team,|
I just wanted to let you know how much we truly appreciated partnering with Coakley Brothers for our corporate move. It was obviously a very stressful and exciting process, wrought with 100 million decisions, but selecting Coakley Brothers as our movers was one of the best decisions we made along the way. I know it was Lisa's first "Big Move" and I have to say that she did a fantastic job. She was a go-getter from the beginning, delicately handling the balance of staying in touch without being too aggressive with follow-up. her friendliness, excellent listening skills and attention to detail will take her far in your business.
You should know that we ultimately selected Coakley Brothers because of the breadth of experience you have with moves and your "take-charge" attitude. Since a corporate move was new to almost all of us, we needed someone to guide us through the process, and you certainly upheld that expectation. The planning process was exceptionally thorough and we really appreciated your recurring appearances on site prior to the big days. It left us feeling that you truly wanted it to go as smoothly as possible. And we're grateful that you were open to finding ways to be economical-your bid by no means was the lowest (in fact it was the highest), but we ultimately realized that you get what you pay for and this was too important to leave to someone less experienced. And kudos for coming right on track with the initial bid!
And then there were the moving days themselves. The guys were all early (how does that work?!?!), super respectful and appreciative, and were just an overall delight to work with. If caught carrying something even from my car, on of them was always on hand to offer assistance. This "out-of-the-box" attitude really set them apart and showed their great customer service. They are the opposite of "that's not my job" kind of guys and you should be very proud of the way they represent Coakley Brothers.
I realize we had our share of snafus in the process (who ever said the building had to be complete in order to move in?!), but your guys (and ladies!) handled it with such professionalism. We were committed to supporting a local Milwaukee business and you truly made it easy for us (or as easy as you possibly can!)- just like the Easy Button promises. Thank you for everything- we are where we are, because of Coakley Brothers...
I just wanted to let you know that the three guys that moved us today did a tremendous job! Very professional, careful, friendly, and hard working. We will be moving in the next year or two and when we buy a house and we will use your company and request the same crew. Thanks again!
|Everything worked out very well in transfer of my goods from Turkey. Your staff did an excellent job with the packing. I was impressed with the level of care. Unlike some companies I dealt with in the past, your staff maintained a good level of communication and were attentive to my concerns. Your whole operation, starting in Istanbul and ending here in Milwaukee was very smooth. I thank you all once again, it was a pleasure to work with you.|
From past moves, both residential and commercial, I knew that Coakley Brothers would do an excellent job helping us close up my mother-in-law’s home and move her from Florida to Milwaukee. From the first phone call to the very last handshake, everything was absolutely perfect. You made our move so easy. The movers were amazing. They were prompt, polite and professional. They worked quickly, carefully, efficiently and HARD, reminding me that hard labor is not easy. I know nothing they could have done to please us more. Sincerely,
David L. Wild
Milwaukee , WI
|Dear Kevin and Vanessa,|
Both my daughter, who worked in person with Eddie Small, and I, who worked with him on the phone, want to compliment his professionalism, management skills, and solution-orientation. What a great man! What a hard worker! Thank you very much for working with him. He certainly gave us both confidence, as our family heirloom pool table goes off, under his care, from Brookfield, WI, to Marblehead, MA, over the next week. Gratefully,
Antonio and Bob could not have been more helpful, willing and efficient. Thanks for excellent service that was in stark contrast to another local company, who moved another resident on the same day, which left her in tears with frustration. I hope I never have to move again, but if I do, I will be hiring you! Best,
Just wanted you to know that Tim and I were so very impressed with all four Coakley Brothers movers, assigned to us, at both our move out and move in dates. They were all total gentlemen, and each one of them went the extra mile for us. To describe them using the adjective “exceptional” doesn’t do justice. You have a lot to be proud of with these four employees! To top it off, they can’t say enough about you as their employer. That speaks volumes on a company very well run! Hats off to you! All the best,
We have moved six times in the last five years and your organization from start to finish is by far the best! I would definitely recommend you! Your crew was outstanding on both ends. Regards,
The crew that moved us was amazing – they did an incredible job and went over and above to make the move smooth. Thanks!
The move was actually fun! What an exciting day…and so easy, the crew was “top notch” – what a nice group of guys! They were professional, courteous and best yet – our move went quickly with absolutely no damage.
Jackie Van Dyke
The two men who moved us into our new home were excellent. They demonstrated professional attitudes and were friendly/courteous the entire day. They protected our belongings and our home from any damage. We would recommend them to any other friends and family. Thank you!
|Thank you for your assistance with coordinating our data center move yesterday. The gentleman that performed the move was very conscientious of the value and importance of the equipment and was extremely accommodating. The move went very smoothly and I appreciate the great job that Coakley Brothers did for us.|
- Joe Dietrich | Network Operations Manager
Waukesha Bearings Corporation
|“I have two phobias: tonsurphobia (the fear of haircuts) and tropophobia (the fear of moving). Of those two, the fear of moving is by far the worst. The work that is involved, the forgetting or leaving stuff, the desire to be organized but not finding the time to really organize.|
As with most phobias, one needs to seek professional help.
That's when we turned to Mark Klenz and Katie Carlson from Coakley Brothers. They are so organized and professional that they cured my tropophobia. They have complete checklists to help ease your mind that you have considered everything. Even the biggest messes they have systems and ways to dismantle them and reorganize them in a new location. They are also compassionate and caring about your "stuff".
Me and 50 of my fellow professionals packed up one day; celebrated that night; worked at home the next day, and on the third day we were back in business without a missed beat.
When we move again, we'll call Coakley Brothers without a doubt. Now I just have to work on my barber.
- Dave Stroik
Zimmerman Architectural Studios, Inc.